What is an incident reporting procedure and why should you have one in the workplace? All workplace occurrences should be reported internally and thoroughly examined to implement preventative measures. In some cases, events must also be reported to the proper authorities. Some key actions must be taken to ensure accidents are handled effectively and comprehensively. These will assist you in reducing stress and the negative consequences of workplace occurrences.
Injuries, sickness, property damage, and near misses are all incidents. As a result, an incident reporting procedure ensures that workers who become ill or injured at work receive the care and assistance they need. It also aids in the recording and tracking occurrences to help in the management and improvement of preventative actions.
View example templates, registries and forms
What should be included in an Incident Report Procedure?
To keep your incident report factual, you'll need to understand the various information you might collect during the reporting and investigation process. Here is the list of information to keep in mind when you're documenting an incident:
General information: This includes essential and valuable information like time, date, specific location, etc., which also helps if further investigations are required.
Environment or setting: Physical and environmental variables that may have contributed to the occurrence and any possible dangers discovered in the incident location.
- Affected individuals: The names of those involved, as well as their titles or positions and their specific department
- Injuries and severity: this includes the kind of injury experienced, its severity, and the affected bodily organs.
- Equipment and property damages: Includes the assets, facilities, materials, and damaged tools as a result of the incident.
- Witnesses- pertains to the comments and statements made by those present at the time of the occurrence.
- Administered treatment: This is the initial care, help, or drugs given to the affected person.
- Actions by the people involved: What did the people involved do during the occurrence of the incident?
The actual mechanism for reporting an incident should also be detailed. How do staff actually report something that has gone wrong? How do contractors report something? Are there multiple pathways for capturing an incident?
Purpose of an Incident Reporting Procedure
The practice of documenting all workplace injuries, close calls, and accidents is all that's involved in incident reporting. No matter how slight the injury is, an incident report should be prepared at the time of the event. Incident reporting aims to keep track of an occurrence, figure out what caused it, document any measures established, and notify stakeholders.
It can be used to investigate and analyze a situation. An incident report contains the fundamental cause and corrective measures to mitigate the risks and prevent such occurrences in the future. These reports can also be utilized as safety records, indicating possible dangers and uncontrollable hazards discovered in the workplace.
Generally, it helps:
- Prevent more severe accidents
- Improves workplace health and safety
- Saves time and resources lost when injuries occur
- Boosts the overall well-being of the organization and staff
The 6 steps of incident reporting
- Capture all fundamental information
You need to answer the following questions: What type of injury? Was it nonfatal or fatal? How was the environment? Looking at the location and when did the incident took place? Were there any property damages? What was the task being handled when the incident happened?
- Document any injuries and damages
Describe in detail the outcomes of the incidence. Any injuries or damages caused? It's also recommended you provide some photos if necessary.
- Identify all the affected individuals.
Record the names of the personnel involved and their work titles, shift schedules, and any pertinent information.
- Identify the witnesses and note their statements.
Write down the names of those who were there at the time of the occurrence and their statements. It will be useful in understanding the pattern of events that led to the occurrence and give a sense for whetherthe impacted employees conduct was a cause of the damage or injury. The remarks of witnesses might be taken down directly or paraphrased. Ensure to have the witnesses sign off on their testimonies to ensure that the information recorded is accurate.
Take action
This refers to the steps that should be followed after an occurrence. It involves corrective measures that will prevent the incident from happening again. The incident report's corrective measures section might also include the steps you'll need to finish the report.
Close your report
After completing the preceding phases, you may gather management's feedback on the incident. Thus, as the reporter and somebody from higher management, you should sign off on the accountability measures. This will confirm that the information in the incident report is accurate and unquestionable.
Incident reports must be kept in good order since they are crucial documents for any organization. It might take a long time to write an incident report, and it necessitates thorough documenting of the occurrence. But understanding the aim of incident reporting, on the other hand, will assist the organization in determining the underlying cause of an event and implementing corrective actions to mitigate all possible risks.
Common areas to include
When it comes to managing safety incidents at any type of workplace, having a clear and comprehensive incident reporting procedure is essential. From understanding how to accurately document an incident, to outlining best practices for reporting to the relevant authorities, having a plan in place can save time and help you work effectively with all stakeholders. So, what do you include in an incident reporting procedure?
Creating a comprehensive incident reporting policy means addressing all the key elements involved in the process. This includes information on who should be notified when an incident occurs and how soon they should be contacted. It also lays out expectations for documenting the details of an incident, including the date, time and location at which it occurred as well as other important facts such as what happened and who was involved. Additionally, your policy should outline steps for reporting incidents to any relevant external organisations or regulatory bodies if needed.
You must also make sure there's a straightforward way for staff or visitors to submit their own incident reports quickly and easily so that any issues can be addressed swiftly. Consider implementing electronic forms that enable people to fill in their details online rather than relying on written reports or verbal accounts only. In addition, you can use digital platforms for tracking project progress after an incident has been reported so that everyone stays up-to-date on changes going forward.
Finally, having rigorous procedures in place ensures you are prepared if anything goes wrong - both within your organisation and externally - and this could go a long way towards protecting your business from legal action in extreme cases. All things considered, clearly defining what you expect from employees in terms of safety protocols is a must if you want your organization to remain compliant with industry regulations while maintaining high levels of security across the board.
Setup an Online Incident Reporting System
Try our online incident reporting system with all its templates, forms, check lists and tools
Get Started Free
Create your first Incident Report form or choose from our form templates and start recording incidents in the field
