Injury submitted
The injured worker or their supervisor logs the injury as soon as possible � body part, mechanism, and initial details captured in one place.
Work capacity status
Current fitness for work stays up to date � full duties, modified duties, or unfit � so everyone knows what tasks are safe right now.
Medical certificates
Certificates are uploaded and tracked against their expiry, with reminders sent before cover runs out.
Claim documentation
Every required form, piece of evidence, and item of correspondence is stored against the claim file, ready for the insurer.
Case notes
Every call, meeting, and update is logged in a running case history � visible to everyone involved in managing the claim.
Liability decision
The insurer's liability decision � accepted, disputed, or pending � is recorded and linked straight back to the claim file.
Financials management
Weekly wages, medical costs, and reimbursements are tracked against the claim so nothing falls through the cracks.
Appointments management
Medical, allied health, and case conference appointments are scheduled and tracked in one calendar.
Return to work plan
A structured plan sets out modified duties and hours, building back up to full capacity with regular check-ins along the way.